If hired, what would be your approach to handling delinquent accounts? Saturday 8 AM 5 PM EST Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. BBB is here to help. The estimated base pay is $17 per hour. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. . Managing more than $5 billion in assets, we start with a common . Sales Support Specialist. One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. American Credit Acceptance is looking for candidates with experience in the credit industry. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. Contact Customer Service. You'd be lucky to get any correspondence from them until it's too late. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. Privacy Notice | Terms of Service | Licensing & Consumer Information. American Credit Acceptance is looking for team members who can work well with others. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. Your answer to this question should show the interviewer your management style and how you would apply it in this role. . The Credit Acceptance program gives our network of nationwide participating car dealers the . There are differences, and potentially a number of different areas of, on 5 Ways To Get Best Loan Deals With American Credit Acceptance. This is absolutely the worst decision that I couldve ever made. Monday to Friday. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. CUSTOMER PORTAL SIGN IN. +1 800 634 1506. You are about to be redirected to the American Credit Acceptance Customer Portal. When answering, consider what qualities you have that make you a good underwriter. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. Thanks!! As a matter of policy, BBB does not endorse any product, service or business. Feeling chatty? What led you to apply for this position at American Credit Acceptance? Payoff checks should be sent to the address below. PO Box 204531 There is no real leading in terms of what these jobs will entail. If that didnt work, I would ask my manager for advice on how to handle the situation. Select a one time or recurring payment. Example: I am passionate about technology and always looking for ways to incorporate it into my daily life. Ford Credit Customer . What you may not know about the Credit Acceptance program Dealers Service center hours. If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. Time easiest car loan ever. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. My father lost his job and we had to rely on credit cards to pay our bills. Apr 2016 - May 20182 years 2 months. Posted: December 24, 2022 Full-Time Overview: Summary/Objective . ACA Customer Portal - Login. Southfield, MI. Your web browser (Internet Explorer) is out of date and no longer supported. - Joseph E. Texas, Paid Off Loan: February 2020. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Spartanburg, SC. We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. We had weekly meetings to discuss our progress and any challenges we were facing. Box 965 Chadds Ford, PA 19317. When answering this question, try to think of something that isnt too serious or personal. . background-color: #041e42; Its also important to create an environment where everyone feels comfortable asking questions and sharing their ideas.. They agreed, and I helped them find an affordable payment plan.. Example: I am a recent college graduate who has been looking for a career where I can make a difference. This is the American Credit Acceptance company profile. You are about to be redirected to the AppOne Portal. How do you stay up-to-date with new developments in technology? ACA has successful relationships with the largest new and used . Ive been very lucky to with these people. Salary information comes from 334 data points . Hence I should owe nothing to them. Select "Phone Preferences". Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. Login - Credit Acceptance. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 American Credit Acceptance Spartanburg, SC. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Email this Business. What would you do if you saw a coworker making mistakes? Commercial Customer Service Representative. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. In this role, Ive learned how to assess risk factors and determine whether or not applicants are eligible for loans based on their financial history. Commercial Customer Service Representative. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. I learned how important it is to hire people who are passionate about the work they do and who want to be part of a growing team. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. Phone Directory. what. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. }, Loans made or arranged pursuant to a California Finance Lenders Law license. Coordinate, : 33.6046986636, -84.3797870096 ; Phone, : +14043634835 ; Email, : ; Social, : facebook.com/pages /American-Credit-Acceptanc.. 7 people like this. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. Verified Customer. The nature of the industry means that the level of repossessions will be higher, often significantly higher than standard. Existing Dealers. By Phone. I asked her if there was anything we could do to make the call experience better for her and the customer. Read More. Contact American Credit Acceptance Customer Service. Loan paid off 3 months ago, still report as 30 days past due. How BBB Processes Complaints and Reviews. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. American Credit Acceptance is looking for candidates who can use technology to improve their processes and increase efficiency. Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. I called and they said a refund was never issued . American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. (866) 544-3430. You can contact them directly by phone at 866-544-3430. . I do NOT recommend this company to anyone! Start Here. The interest rate is ridiculously high but hoping to re-finance soon through a different company. 1-800-900-5150. Apply to Auditor, Customer Advocate, Senior Support Specialist and more! You can contact them directly by phone at 866-544-3430. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? They dont care and after never having any problems until now this is very disappointing. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Monday Friday 8 AM 10 PM EST Saturday 8 AM 5 PM EST Sunday Closed. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. 19 days ago. Wasn't what I thought I was buying when I bought this car. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. They, Hannah R. said: These guys are amazing!! Dont go with them . Promoted tactical credit management by setting . (866) 544-3430. NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. Spartanburg, SC. 2018 American Credit Acceptance. When answering this question, think of an example where you worked together to achieve a goal or solve a problem. Car isn't worth what I'm paying. Sunday Closed. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. I find public speaking to be quite enjoyable as long as I am prepared with an outline and know exactly what Im going to say. If you have a complaint or credit dispute, CLICK HERE. Customers normally want payoff details for two reasons. . Log in to the Customer Portal. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. International Association of Better Business Bureaus. This question is a great way to show your potential employer that you are capable of performing well in an important role. American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. Ive been trying to find the balance between organization and productivity.. Make payments, see account details and more! }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. Skip to Content . . Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. As already mentioned reviews of their customer service tend to be fairly mixed, and unsurprisingly most of them are fairly bad. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Our solutions include: You have got to be crazy if you ever ever deal with this company. However, most positions will require at least one phone interview and an onsite interview. The Company is headquartered in Spartanburg, South Carolina. Repo Recovery Specialist. Include: Payment Voucher & Account Number on Check. Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. Visit Website, Boscovs Credit Card Customer Service Number. BBB Business Profiles generally cover a three-year reporting period. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Not the financial institutions responsibility to ensure all posts and questions are answered helped! Between organization and productivity.. make payments, see account details and more past.... Be fairly mixed, and I helped them find an affordable payment plan unhelpful in explaining how and some! Hourly pay ranges from approximately $ 12.00 per hour for Legal Intern to $ 24.49 per hour for Fund.! After never having any problems until now this is very disappointing listed above had rely... 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